Internal Tool: AI Call Monitoring & Agent Takeover

AI CALLS, AGENT
TAKEOVERControl

Monitor live AI calls in real-time and seamlessly barge in to take control when needed. Empower Onit Energy agents to connect with decision makers and qualify leads more effectively.

Secure access for Onit Energy call center agents

85%

Call success rate

2.3x

Agent productivity

1.2k

Qualified leads/month

Advanced Call Features

Powerful tools for monitoring AI calls and maximizing agent effectiveness in lead qualification and deal closing.

Live Call Monitoring

Monitor AI-powered calls in real-time with detailed conversation tracking and customer sentiment analysis.

Agent Barge-In Control

Seamlessly take control of AI calls when human intervention is needed to close deals or handle complex situations.

Lead Qualification Engine

AI automatically qualifies leads and identifies decision makers, routing high-priority prospects to agents.

Call Analytics Dashboard

Comprehensive analytics on call performance, conversion rates, and agent productivity metrics.

Multi-Agent Coordination

Coordinate multiple agents monitoring different AI calls with intelligent workload distribution.

Real-Time Dashboard

Live dashboard showing active AI calls, agent availability, and key performance indicators.

AI + HUMAN HYBRID CALLING

Our AI handles the initial outreach and qualification, while skilled agents monitor and take control at the perfect moment to close deals. This hybrid approach maximizes efficiency and conversion rates for Onit Energy's sales team.

Live call monitoring
Instant takeover
Smart lead qualification